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    Frequently Asked Questions

    Return Policy

    Shop with confidence — if something is wrong with your order, we’re here to make it right. While we generally cannot accept returns for change of mind or incorrect sizing, items that arrive damaged, defective, or different from what you ordered are covered. Simply contact us with your order details and a few photos, and our team will quickly review the issue and arrange the appropriate solution.

    Shipping

    Standard shipping is free on all U.S. orders. Most orders are delivered within approximately 5–8 business days. Tracking information is sent by email as soon as your order ships.

    Materials & Craftsmanship

    Our furniture is selected for durability, functionality, and everyday use. Materials vary by design and may include solid wood, engineered wood, metal, upholstery, and other finishes. Exact materials, dimensions, and specifications are listed on each product page.

    Product Advice

    Not sure whether a piece will fit your space? Send us your room dimensions and the product you’re considering. We can help you compare measurements, functionality, and the space required for the furniture when opened, extended, or converted.

    Customer Support

    Need help with an order, tracking, delivery, assembly, or a damaged item? Contact our support team and include your order number whenever possible so we can assist you faster.