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    Legal notice

    Last updated: August 28, 2026

    About RoomTwice

    RoomTwice is an online furniture retailer focused on space-saving, multifunctional, and practical furniture for modern homes.

    Our collection is designed for customers looking to make better use of apartments, studios, compact homes, bedrooms, living rooms, dining areas, and home offices.

    RoomTwice serves customers in the United States through its online store available at roomtwice.com.

    The purpose of this website is to provide information about our products, allow customers to place orders online, and provide access to customer support, shipping information, return conditions, and other services related to purchases made through RoomTwice.

    Customers may also contact RoomTwice through the Contact page available on this website.

    Online Store Operations

    RoomTwice operates exclusively as an online retailer.

    Products displayed on the website may be stored and fulfilled through third-party warehouses, logistics providers, manufacturers, and fulfillment partners.

    Products may therefore be shipped from different fulfillment locations depending on availability, product type, and the customer's delivery destination.

    The registered location of the business does not necessarily correspond to the warehouse or shipping location of an individual order.

    RoomTwice currently focuses its commercial activity on customers located in the United States.

    Website Hosting and E-Commerce Platform

    The RoomTwice online store is powered by Shopify.

    Shopify provides the e-commerce infrastructure used to operate the website, display products, process checkout information, and support certain technical functions of the store.

    Certain services used on the website may also be provided by third-party technology, payment, logistics, analytics, and fulfillment providers.

    Product Information

    RoomTwice makes reasonable efforts to provide clear and accurate information regarding the products offered on the website.

    Product pages may include information such as:

    • Product dimensions
    • Materials
    • Available colors and finishes
    • Product features
    • Assembly information
    • Included components
    • Intended use
    • Shipping information

    Customers are responsible for reviewing the information displayed on the relevant product page before placing an order.

    Furniture dimensions should be reviewed carefully before purchase.

    Customers are encouraged to measure their intended space as well as doorways, hallways, staircases, elevators, and other access points before ordering.

    Product Colors and Images

    RoomTwice aims to represent product colors, materials, finishes, and proportions as accurately as reasonably possible.

    However, minor differences may occur due to:

    • Screen calibration
    • Display brightness
    • Photography lighting
    • Manufacturing variations
    • Natural material variations
    • Production updates

    Images are intended to provide a realistic representation of the product but should be considered together with the specifications and dimensions shown on the product page.

    Pricing

    Product prices are displayed on the website before checkout.

    Prices may be modified from time to time and may vary depending on product availability, supplier pricing, promotions, or other commercial factors.

    The price applicable to an order is the price displayed during checkout when the customer confirms the purchase.

    Any applicable shipping charges, taxes, or other charges will be displayed where required before the order is completed.

    Product Availability

    All products are subject to availability.

    Inventory may change without notice.

    In rare situations, an item may become unavailable shortly after an order has been placed due to inventory synchronization, fulfillment issues, or supplier availability.

    If RoomTwice is unable to fulfill an ordered item, the customer will be contacted and an appropriate solution will be provided.

    Orders and Payments

    Orders are placed through the secure checkout available on roomtwice.com.

    Payment information is processed through Shopify and/or supported third-party payment providers.

    RoomTwice does not directly store complete customer payment card details.

    Available payment methods are displayed during checkout and may vary depending on the customer's location, device, and payment provider availability.

    Shipping and Fulfillment

    RoomTwice works with third-party fulfillment partners and carriers to deliver orders to customers.

    Depending on the product, delivery may be handled by parcel carriers, freight providers, or other logistics partners.

    Tracking information is provided when available after the order has been processed for shipment.

    Orders containing multiple products may be delivered separately.

    Customers should refer to the Shipping Policy for complete information regarding shipping, processing, delivery, and geographic availability.

    Returns, Refunds, and Product Issues

    Return eligibility depends on the circumstances of the order.

    RoomTwice does not generally accept returns solely because of a change of mind after delivery.

    However, customers should contact RoomTwice if a product arrives:

    • Damaged
    • Defective
    • Incomplete
    • Incorrect
    • Significantly different from the ordered product

    Depending on the circumstances, a resolution may include replacement components, a replacement product, a partial refund, or a full refund.

    Customers should review the Return & Refund Policy before placing an order.

    Customer Support

    RoomTwice aims to provide customers with clear information before and after purchase.

    Customers may contact RoomTwice regarding:

    • Product information
    • Existing orders
    • Shipping and tracking
    • Damaged or defective products
    • Missing components
    • Payment questions
    • Returns and refunds
    • General customer service inquiries

    The Contact page available on the website provides the primary customer support channel.

    Business Information

    RoomTwice is operated by:

    William Vuduc
    Sole Proprietor (French legal status: Entrepreneur individuel)

    Registered business address:
    2 Rue Du Guesclin
    34000 Montpellier
    France

    Business registration:
    SIREN: 943 313 973

    Customer Support:
    support@roomtwice.com

    Telephone: +33 6 99 95 82 89

    Intellectual Property

    Unless otherwise stated, the RoomTwice brand name, website design, written content, original graphics, logos, marketing materials, and other original content created specifically for RoomTwice are protected by applicable intellectual property laws.

    Unauthorized reproduction, modification, distribution, publication, or commercial use of RoomTwice-owned content is prohibited unless prior authorization has been granted.

    Certain product photographs, product specifications, trademarks, or other materials may belong to manufacturers, suppliers, technology providers, or other third parties.

    Third-Party Services

    RoomTwice may rely on third-party providers for services including:

    • Website hosting
    • Payment processing
    • Order fulfillment
    • Shipping
    • Analytics
    • Customer communications
    • Fraud prevention
    • Technical infrastructure

    These providers may process certain information where necessary to perform their respective services.

    Their activities may also be subject to their own terms, privacy notices, and policies.

    External Links

    The website may occasionally contain links to third-party websites or services.

    RoomTwice does not control external websites and is not responsible for their content, availability, security practices, or privacy policies.

    Users who access third-party websites should review the applicable terms and policies of those services.

    Website Availability

    RoomTwice aims to keep the website accessible and operational.

    However, uninterrupted access cannot be guaranteed.

    Temporary interruptions may occur because of:

    • Maintenance
    • Technical updates
    • Hosting issues
    • Third-party service interruptions
    • Security measures
    • Events beyond our reasonable control

    RoomTwice may modify, update, suspend, or remove website features when reasonably necessary.

    Accuracy of Information

    We make reasonable efforts to ensure that information displayed on the website is accurate and current.

    However, typographical errors, technical errors, outdated information, or other inaccuracies may occasionally occur.

    RoomTwice reserves the right to correct errors or update information when necessary.

    Where an obvious pricing, product, or technical error affects an order, RoomTwice may contact the customer before fulfillment.

    Personal Information and Privacy

    RoomTwice processes personal information in accordance with its Privacy Policy and applicable data protection requirements.

    Personal information may be collected when customers:

    • Browse the website
    • Place an order
    • Contact customer support
    • Create an account
    • Subscribe to communications
    • Interact with website functionality

    Further information about the collection, processing, disclosure, and protection of personal information can be found in the Privacy Policy available through the website footer.

    Limitation of Information Provided

    Information available on RoomTwice is provided for general commercial and informational purposes relating to the products and services offered through the store.

    Nothing published on the website should be interpreted as professional legal, financial, architectural, engineering, or other specialized advice.

    Customers remain responsible for determining whether a product is appropriate for their intended use and environment.

    Furniture Assembly and Installation

    Certain RoomTwice products may require assembly or installation.

    Customers should follow all instructions supplied with the product.

    Where wall mounting, anchoring, load limits, or other safety requirements apply, customers are responsible for ensuring that installation is appropriate for their property and intended use.

    Professional installation should be considered where appropriate.

    Consumer Rights

    Nothing in this Legal Notice is intended to restrict rights that customers may have under applicable consumer protection laws.

    Where mandatory legal rights provide greater protection than the provisions of RoomTwice policies, those mandatory rights will apply.

    Relationship With Other Policies

    This Legal Notice should be read together with the other policies available on roomtwice.com, including:

    • Terms of Service
    • Privacy Policy
    • Shipping Policy
    • Return & Refund Policy

    Those documents provide additional information regarding purchases, payments, delivery, privacy, returns, and use of the website.

    Changes to This Legal Notice

    RoomTwice may update this Legal Notice from time to time to reflect changes in the business, website, services, legal requirements, or operational practices.

    The most recent version will remain available on this page.

    The date displayed at the top of this page indicates when the Legal Notice was most recently updated.

    Contact

    For questions regarding RoomTwice, the website, an existing order, or these legal notices, customers may contact RoomTwice through the Contact page available on roomtwice.com.

    Customer Support:
    support@roomtwice.com

    RoomTwice
    Online furniture retailer serving customers in the United States.